A patient queue that does not need a staff member standing over it
A busy waiting room is rarely a staffing problem. It is usually a visibility problem. How a simple queue changes the front desk, the doctor, and the patient.
Blog
Running a paperless practice.
Practical writing for doctors and clinics, from the team building DokEMR.
Moving from paper charts to paperless: a first-week plan
Going paperless does not need a big-bang switch. A practical week-by-week way to start, keep seeing patients, and leave the filing cabinet behind.
Getting lab results to patients without the phone calls
"Is my result ready?" is one of the most common calls a clinic gets. Here is how to cut those calls down without losing the personal touch.
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