See who changed a patient's record

Check what was changed, by whom, and when, in one patient's chart.

Useful for Doctor Clinic admin Secretary

  1. Open the patient and go to the Audit Trail tab.
  2. Each row shows When, the User, the Event, the Attribute, the Old value and the New value.
  3. Choose Filters to narrow it by Source (everything, the patient portal, or the clinic and system), Event and Attribute.
  4. Search for a word, and Reset to clear everything.

Common questions

Can I see who emailed a prescription, certificate or appointment notice to the patient?

Yes. Each emailed document shows as an Emailed row, such as Prescription emailed, with the address it went to, the person who sent it and the time. A failed attempt is logged too, with the reason. Filter Event to Emailed to see just those.

Can I tell a document was emailed without opening the Audit Trail?

Yes. An emailed document shows an Emailed mark; hover it to see which address it went to, when, and how many times. A document that was never emailed (or only failed to send) has no mark.

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